Kristen is originally from Fayetteville, North Carolina and moved to Charlotte in 2004. She joined the Providence Group Management team in 2024 as a Property Manager, bringing an extensive 20-year background in property management encompassing both residential and commercial sectors. Most of Kristen’s managerial experience has been centered around grocery-anchored shopping centers and she brings a deep understanding of this specialized niche. Currently, her responsibilities extend to overseeing not only grocery-anchored shopping centers but also industrial properties.
Charity Case joined our team in 2023 as an accountant. She graduated from The University of Charlotte at Greensboro Bryan School of Business in 2019 with a Bachelor’s Degree in Accounting. Charity brings a solid foundation to her role in our company. Proficient in Excel, budgeting, and client services, Charity stands out for her management of financial data and for her commitment to foster positive client interactions. Charity enjoys spending her free time engaging in outdoor adventures like hiking and long boarding, as well as taking in the the tranquility of reading and spontaneous road trips. She is a native to the Charlotte region and her warm personality and vibrant personal interests make her a valuable addition to our team.
Christian joined Providence Group in 2023 and serves as Senior Property Manager overseeing a portfolio of retail and office assets. Prior to joining Providence Group, Christian managed a wide array of asset types, including multifamily, adaptive reuse office and retail, industrial, and medical office. He particularly enjoys being a part of the construction process, whether it be a capital project, tenant buildout, or ground-up development. Christian’s previous clients include institutional investment firms such as Shorenstein and Stockbridge, as well as regional developers such as ATCO and Third & Urban. Christian prides himself on his attention to detail and strong focus on building relationships with both property owners and tenants.
Christian received his Bachelor of Science degree in Business Administration and Finance from Champlain College’s Robert P. Stiller School of Business in Burlington, Vermont.
Maddie Keane joined the Property Management Team at The Providence Group in 2022. She is a graduate of The University of South Carolina where she received a B.A. degree in Public Relations and Hospitality. Maddie is a Charlotte Native, and began her career in Commercial Real Estate as a Licensed Broker with eXp Commercial, LLC.
As a broker, Maddie represented buyers, sellers and tenants through various real estate transactions. Her specialty as a broker was office and retail, which brought her to The Providence Group now working on the Property Management Team. Maddie has a strong network of relationships in the Charlotte area, and has a deep understanding of the real estate market.
Katie joined Providence Group Management in early 2022 to serve as the on-site Hospitality Manager for Optimist Hall. Katie oversees Optimist Hall’s operations as well as acts as liaison between ownership, vendors, tenants and customers as well as the public & private partnerships necessary to facilitate the smooth day to day operations on the property.
With her 15+ years of experience in the restaurant and hospitality industry Katie brings her exceptional work ethic and charming personality to Providence Group Management and inspires a welcoming environment for the tenants and customers of Optimist Hall alike. She assists the full time property manager for the Food Hall and helps coordinate many of the behind-the-scenes decisions required to run one on the most popular dining destinations in the center city area. She moved to the Charlotte area from Oviedo, FL 18 years ago and in her free time enjoys hiking, spending time with friends and family and taking care of her two dogs, Luna and Wally.
Amani Abdul joined the Providence Group Management Team in October 2021. Amani began her career in residential property management in 2001. Her career in real estate management has encompassed high-rise and mid-rise residential, office, medical as well as retail. Her current responsibilities include daily operations, capital management, and administration of office buildings and multiple grocery/nationally anchored retail centers. Most recently, Amani received the 2020 BOMA TOBY (The Office Building of the Year) Award in the Class “A” Suburban Office Midrise Category. Amani believes in strong partnerships and community involvement and is an advocate for progressive communities and mix-used developments.
Ronnie “RJ” Massey is a North Carolina native who for the past 13 years has been a building engineer (maintenance) working in and around Commerical properties. RJ has worked with Southern Real Estate handling eight buildings over the course of three years and had previously worked for Coca Cola Consolidated, Inc. for 10 years maintaining their corporate offices and overseeing all projects and related tasks. Currently RJ is the lead building and maintenance manager overseeing Optimist Hall in Charlotte, NC.
Originally from Memphis, TN; Amy moved to Charlotte in 2010. She graduated from the University of Memphis with a Bachelor’s Degree in Accounting and Business Management. Amy began her career in the finance industry and moved into residential property management, working with both single and multi-family units. She specializes in accounting and resident relations. Amy joined the property management team in February of 2020 as an Accountant, bringing with her 8 years of property management experience and over 10 years of financial experience.
B.S. University of Memphis
Affiliations and Accreditations:
Notary Public of North Carolina